UPTASK SUPPORT
A little help.
A lot less hassle.
Questions about a booking or your next home project?
We’re here to help you move forward.
LET’S SORT IT OUT
How can we help?
Tell us a little about your question. We’ll keep the conversation in one place.
QUICK ANSWERS
Good to know.
A few things you might be wondering.
How do I contact UPTask support?
Send a message using the form on this page. Include your booking reference if you have one and describe what you need help with. Our team will reply in your private support ticket.
Do I need an account to use support?
No. After submitting your question, you can open the ticket on this device. We also email a private access link. To find your tickets on another device, request a new link using the same email address.
How will I know when you reply?
We send an email notification when our team replies. Follow the link to read the answer and continue the conversation on the website. Check your spam folder if you don’t see it. Please send replies through the ticket, rather than replying to the notification email.
Can I change or cancel a booking?
Contact us with your booking reference and the change you need. Sending a support request does not automatically change or cancel your booking; wait for confirmation from the team.
Where can I see the price and what’s included?
Each service page shows its scope and pricing. Select the options that match your job to see the total before booking. If something is unclear, include the service name in your message and we’ll help.
My private link has expired. What should I do?
Use “Find your tickets” to request a new link. Email links can be used once; after opening one, access stays available on that device for 30 days. Keep links private and sign out when using a shared device.