UPTASK SUPPORT
A little help.
A lot less hassle.
Questions about a booking or your next home project?
We’re here to help you move forward.
LET’S SORT IT OUT
How can we help?
Tell us a little about your question. We’ll keep the conversation in one place.
QUICK ANSWERS
Good to know.
A few things you might be wondering.
How do I contact UPTask support?
Use online chat for help with a booking, or submit a ticket at https://uptask.io/help#contact. You can ask for a support agent in the chat.
Do I need an account to use support?
You can ask general questions or open a ticket as a guest. To check, reschedule or cancel a booking in chat, give its booking number and the last four digits of the phone number used to book.
How will I know when you reply?
Online chat replies appear in your conversation. For support tickets, we send an email notification when our team replies. Follow the link to read the answer and continue the conversation on the website. Check your spam folder if you don’t see it. Please send replies through the ticket, rather than replying to the notification email.
Can I change or cancel a booking?
Open online chat with your booking reference and tell us the change you need. Verify the last four digits of the phone number used to book. Eligible bookings can be canceled or moved. If your pro needs to confirm a new time, the assistant will tell you.
Where can I see the price and what’s included?
Each service page shows its scope and pricing. Select the options that match your job to see the total before booking. If something is unclear, include the service name in your message and we’ll help.
My private link has expired. What should I do?
Use “Find your tickets” to request a new link. Email links can be used once; after opening one, access stays available on that device for 30 days. Keep links private and sign out when using a shared device.